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Showing: 1-14 of 14  
Articles
 
document Error: "No Soft-eLicenser can be found"
This symptom sometimes occurs when a version of the eLicenser Control Center, more recent than the one contained in the vrtual instryment installer, already is installed on your machine. Hopefuly...

28 Apr, 2014
document I upgraded my instrument to v2.0, but my license still shows v1.0 in the eLicenser Control Center; do I need a new license?
No, the license will stay compatible with any higher version of the software instrument. So you do not need any new license (or activation code).

18 Jul, 2011
document Error: "Soft-eLicenser has been changed or corrupted". Therefore my license is greyed or not appearing anymore.
This message occurs at the eLicenser Control Center launch when a consequent change has been made to your system, such as mainboard change, OS migration, or data migration (especially Mac users)....

18 Jul, 2011
document Error: "The key could not be identified. The format of the key is invalid"
!!! This is not an authorization problem, however the error message could let it understand; "key" must be understood as "registry key", not "eLicenser key" !!! Just...

20 Feb, 2014
document All my licenses on one single dongle?
For eLicenser protected instruments, using the Soft-eLicenser virtual dongle or the USB-eLicenser hardware dongle, it is possible to transfer all of your licences to a single USB dongle through a...

28 Jan, 2011
document Notes about the eLicenser protection system
When purchasing an Arturia software instrument, you get the right to use it on several computers. But, complying to the End User License Agreement, you can only use this software on one computer at...

28 Jan, 2011
document How to authorize my virtual instrument?
Arturia virtual instruments use the eLicenser system (ex-Syncrosoft, now Steinberg). Basically, a license is stored on a protection dongle, being hardware (USB-eLicenser) or virtual...

28 Jan, 2011
document How to transfer the license from one computer to another ?
eLicenser Control Center 6.x You will definitely need an USB-eLicenser dongle, commonly known as "Steinberg Key". Within the eLCC, simply drag-and-drop the license from one dongle to...

28 Jan, 2011
document Error: "SYNSOACC.DLL does not have required interface".
This happens : when a cracked software is (or has been) installed on your machine ; delete the SYNSOACC.DLL filer and the eLicenser Control Center; when a USB port is defective on the...

28 Jan, 2011
document Error: "The following install step failed: run postflight script (...)"
"The following install step failed: run postflight script (...)" This error is mainly caused by a version conflict on the eLicenser Control Center, on the Mac operating system....

02 May, 2014
document Error: "Use Master server instead of Slave one..."
If for any reason the license download failed, you can resume it simply by clicking on the "Recover" button on the eLicenser Control Center, then follow the wizard.

28 Jan, 2011
document unknown error 1280
A Soft-eLicenser will not "survive" the MAC OS migration procedure when migrating (e.g. via Time Machine) your OS credentials from an old hardware to a new one. Symptome: Arturia...

02 Nov, 2012
document [MAC] serial number is not unique
On OSX 10.5, 10.6, 10.7,10.8 Go to this folder : HD/Library/Application Support / Synchrosoft Soft-eLicenser/ Move the file to trash: SeLicenser.sel Then reinstall your eLicenser Control...

07 Mar, 2013
document [PC] serial number is not unique
Make sure you can see hidden files: 1 / Open Explorer "Win" + "e" 2 / Press "Alt" 3 / Click on Tools ==> Folder Options 4 / "Display" Tab 5...

07 Mar, 2013
Most viewed
 
document How to authorize my virtual instrument?
28 Jan, 2011
document How to transfer the license from one com...
28 Jan, 2011
document Error: "No Soft-eLicenser can be fo...
28 Apr, 2014
document My question is not listed here, how can ...
01 Oct, 2010
document The plug-in does not appear in Logic Pro
26 Feb, 2014
document Error: "SYNSOACC.DLL does not have ...
28 Jan, 2011
document My plugin does not work in Protools. How...
13 Mar, 2008
document All my licenses on one single dongle?
28 Jan, 2011
document Error: "The following install step ...
02 May, 2014
document Arturia synths as EFX in Live or Cubase ...
26 Feb, 2014
 
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