This symptom sometimes occurs when a version of the eLicenser Control Center, more recent than the one contained in the vrtual instryment installer, already is installed on your machine. Hopefuly this is easily resolvable:
[Mac OS X]
- Make sure to have the latest eLicenser Conrol Center installed.
- Close any application, then open a Terminal window:
Finder > Applications > Utilities > Terminal
- Copy-paste this command line into the Terminal window, then press [ENTER]:
/Library/Application\ Support/eLicenser/pos/Synsopos.app/Contents/MacOS/Synsopos -RegSeL
- Launch the eLicenser Control Center, check the Soft-eLicenser is well present. If so, you can go on the authorization process.
[Windows]
- Start a command prompt by going to Start > Programs > Accessories, right mouse click on "Command prompt" and select "run as administrator"
- Enter the path to Synsopos.exe into the command prompt and add the Soft-eLicenser creation option, by typing "/regsel" (without quotes) after the path. Notice the space between <path>/<filename> and the "/regsel" option. A valid command line should look like this now:
>"C:\Program Files\eLicenser\POS\Synsopos.exe" /regsel
Type [Enter], the creation is instantaneous.
- Launch the eLicenser Control Center, check the Soft-eLicenser is well present. If so, you can go on the authorization process.
If still reluctant under Windows XP, please check Control Panel > System and Security > System > Advanced System Settings > Performance > Settings > Data Execution Prevention.
Click 'Add' and select these two programs:
- C:\Program Files\Syncrosoft\POS\Synsopos.exe
- C:\Program Files\eLicenser\POS\Synsopos.exe
Once this is done, you can use the above command prompt to manually create the Soft-eLicenser virtual dongle.
(thanks Frederico!)