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My plugin does not work in Protools. However, the standalone version works fine. What can I do?

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First of all, verify that files :

- [Windows] "Analog Factory.dpm" and "Analog Factory.dpm.rsr" are correctly installed in "C:\Program Files\Common Files\Digidesign\DAE\Plug-Ins".

- [Macintosh] "Analog Factory.dpm" is correctly installed in "/Library/Applications Support/Digidesign/Plug-Ins/".

Check that only the latest version of the plugin is available in this folder, and that you don't have any 'arturia engine' in your plugin folder.

If the dpm files are not present, try to re-install the application from the last update installer you have downloaded (or from the CD-Rom). It is highly recommended to use the last update since it is more stable.

Launch protools, create a stereo audio track and look for the plugin in "multi-channel plugin > Instrument".

If the plugin still does not appear in the instrument list, and you are on a Windows platform, you might miss some required Microsoft libraries. These libraries can be installed easily using a Microsoft program "vcredist_x86.exe" that can be found on Microsoft website:
Download and install it. It should fix the problem.
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