http://www.arturia.com/evolution/kb/ http://www.arturia.com/evolution/kb/?View=entry&EntryID=85   While filling out this form, be as precise as possible, so that our support staff can identify your problem and reply rapidly to your request. Remember to search our in case a solution to your particular problem has already been... Jupiter-8V/Windows Mon, 28 Jul 2008 15:46:54 +0200 http://www.arturia.com/evolution/kb/?View=entry&EntryID=105 To change your program via MIDI, you need to send 3 standard messages: 1. the first one is to select the Bank. You need to send a "Control Change" message, number 0 ("Bank MSB"), with as value the bank index; for instance, 5... Minimoog V Fri, 04 Jul 2008 18:13:18 +0200 http://www.arturia.com/evolution/kb/?View=entry&EntryID=104 Let the original CD in your machine's drive (acts as anticopy protection), then download and install the update from ; it should run smarter this way. Minimoog V/Mac Mon, 26 May 2008 14:45:15 +0200 http://www.arturia.com/evolution/kb/?View=entry&EntryID=103 Here is the (also called USB-eLicenser) Analog Factory Wed, 30 Apr 2008 18:18:29 +0200 http://www.arturia.com/evolution/kb/?View=entry&EntryID=102 To create a new Soft-eLicenser, please see the following instructions. Please delete these files: /Library/Application Support/ -> Syncrosoft (the whole folder)/Library/Application Support/ -> Syncrosoft Soft-eLicenser (the whole... Analog Factory/Mac Thu, 17 Apr 2008 12:30:06 +0200 http://www.arturia.com/evolution/kb/?View=entry&EntryID=98 This feature is currently being implemented in the upcoming Syncrosoft License Control Center v5.4.0.0 major update. The v5.3.9.5 (or superior) prerelease  already embeds this feature: With your computer connected to the Internet, follow the... Analog Factory Thu, 17 Apr 2008 11:40:57 +0200 http://www.arturia.com/evolution/kb/?View=entry&EntryID=101 This happens : when a cracked software is (or has been) installed on your machine ; delete the SYNSOACC.DLL filer and reinstall the Syncrosoft License Control Center; when a USB port is defective on the computer; please try the... Jupiter-8V Wed, 02 Apr 2008 14:49:13 +0200 http://www.arturia.com/evolution/kb/?View=entry&EntryID=100 This compatibility error is caused by Spotlight under 10.5.1 systems; you can temporarily deactivate Spotlight by going "System Preferrnces" > "Spotlight", uncheck all the boxes in the "Search results" tab, and add... Minimoog V/Mac Thu, 27 Mar 2008 11:07:38 +0100 http://www.arturia.com/evolution/kb/?View=entry&EntryID=99 Here is the (also called Soft-eLicenser solution) Analog Factory Tue, 25 Mar 2008 10:12:54 +0100 http://www.arturia.com/evolution/kb/?View=entry&EntryID=94 The postal address of our US distributor recently changed (same location but different building). Here is the new one, please check that your rebate is sent to this address :   3957 Irongate Rd. Bay... Analog Factory/Windows Thu, 13 Mar 2008 10:10:10 +0100 http://www.arturia.com/evolution/kb/?View=entry&EntryID=97 1 - In all of our manuals 2 - Online Order Thu, 13 Mar 2008 10:10:10 +0100 http://www.arturia.com/evolution/kb/?View=entry&EntryID=40 First of all, verify that files : - [Windows] "Analog Factory.dpm" and "Analog Factory.dpm.rsr" are correctly installed in "C:\Program Files\Common Files\Digidesign\DAE\Plug-Ins". - [Macintosh] "Analog... Analog Factory/Windows Thu, 13 Mar 2008 10:07:19 +0100 http://www.arturia.com/evolution/kb/?View=entry&EntryID=87 Just copy the following file from your first computer to the second one : Mac: /Library/Preferences/AnalogFactory/plugins.prefs PC: Program Files\Arturia\Analog Factory\plugins.prefs Analog Factory/Windows Thu, 13 Mar 2008 10:07:19 +0100 http://www.arturia.com/evolution/kb/?View=entry&EntryID=88 This could be due to a too low latency. To increase the latency, increase the buffer size of protools. Jupiter-8V/Windows Thu, 13 Mar 2008 10:07:19 +0100 http://www.arturia.com/evolution/kb/?View=entry&EntryID=91 For Syncrosoft protected product (the ones requiring the use of a dongle) it is possible to transfer all of your licences to a single key by just following the licence transfer wizard of the Syncrosoft Licence Center. Jupiter-8V/Windows Thu, 13 Mar 2008 10:07:19 +0100