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Hardware Instruments => MiniBrute => MiniBrute Technical Questions - FAQ => Topic started by: matcaster on December 06, 2012, 12:36:09 pm

Title: Bend Range.....not an octave.
Post by: matcaster on December 06, 2012, 12:36:09 pm
hi,

with the bend range set to maximum, i only get a major 7th (11 semitones), is there any way to recalibrate it ?

thanks

Mat
Title: Re: Bend Range.....not an octave.
Post by: Bruno@arturia on December 06, 2012, 06:31:07 pm
Hi,
it's a known bug in the firmware. It's more or less random, works for a time (up to days or weeks), and does not work later.
It's on my task list for the next update.
Sorry about that

bruno

Title: Re: Bend Range.....not an octave.
Post by: matcaster on December 06, 2012, 09:38:54 pm
you're right !
It is working fine now.
Not a big deal, minibrute is still amazing.
Title: Re: Bend Range.....not an octave.
Post by: Tom_1970 on December 07, 2012, 07:34:32 pm
I received my MiniBrute today and already had a lot of fun with it.
However I notice that when using the Pitch bender up, you first hear a lower note before it goes up to the range you set the bender.

Is this a effect of the same issue mentioned by the topic starter?
Title: Re: Bend Range.....not an octave.
Post by: Bruno@arturia on December 10, 2012, 10:01:51 am
Hi,
it should not be related to the previous bug. I think it's a calibration issue.
Please open a case at the support, and let me know you ticket number by PM, I'll send you the software to calibrate it again.

thanks
Bruno
Title: Re: Bend Range.....not an octave.
Post by: Tom_1970 on December 10, 2012, 12:26:02 pm
Indeed it was a calibration issue.
The issue is solved!

Thanks!!!
Title: Re: Bend Range.....not an octave.
Post by: D_Davis on December 11, 2012, 05:26:00 pm
I have this same problem.

What do I need to do to get it recalibrated?

Thanks!
Title: Re: Bend Range.....not an octave.
Post by: Bruno@arturia on December 12, 2012, 10:46:11 am
if you have the same behavior then yes.
Please contact technical support, you will get the technote.
Title: Re: Bend Range.....not an octave.
Post by: D_Davis on January 09, 2013, 07:24:40 pm
Where do I contact technical support?

Title: Re: Bend Range.....not an octave.
Post by: Bruno@arturia on January 10, 2013, 09:43:06 am
You need to create an account on our website, then register your Brute with the serial on the sticker under the machine.
then you'll be able to post a technical support ticket