Arturia Forums

IPad Synth => iMini => iMini Technical Issues => Topic started by: Oldanalogger on March 11, 2013, 10:52:39 am

Title: How to register imini?
Post by: Oldanalogger on March 11, 2013, 10:52:39 am
How do I register imini? Can't find a serial number. Also raised this on facebook page
Thanks
Title: Re: How to register imini?
Post by: Rebecca@arturia on March 13, 2013, 12:03:29 am
Hello Oldanalogger,

There is no way to register the iMini on our site. 

Regards,

Rebecca

Title: Re: How to register imini?
Post by: ricdim on June 01, 2013, 10:31:05 am
Hello,

stated that it is not possible to register iMini on your site, how we can issue a support request?
Can you please explain us the technical support policy provided for iMini?

Thanks,
Ric.
Title: Re: How to register imini?
Post by: SaveAs on June 19, 2013, 10:43:04 am
OK, the last question remains unanswered for 18 days...  ???
Is there any hope that we can be able to open a support ticket for iMini?
There seem to be no answers or follow-ups on the forum for most of the user questions... :-\
Title: Re: How to register imini?
Post by: araguet on September 26, 2013, 12:08:19 am
Hi all. In the Arturia web page, if you go to Home - Community - My account - My registered products - Add, you can see a combo with all products to choose for register, you have there the iMini to select but THERE IS NO WAY TO GET THE SERIAL NUMBER!! Please Arturia, be serious, I paid for the iMini and I am registered as a forum and a community user, so, if the iMini doesn't have serial, so IT MUST NOT BE MANDATORY FOR REGISTER THE APP or you may add any other prod ID.

Thank you very much.
Title: Re: How to register imini?
Post by: JayBee808 on April 14, 2015, 05:41:06 pm
FWIW... I have received excellent support for an iMini issue.

I just filled out the support form and put "iOS Version" in the Serial Number field, and the Build Number in the Version field.

I am having an issue with the mod wheel not working.  Arturia has been very responsive in working with me on the issue.

It would be nice if all my Arturia apps showed up with the workstation software in my products page though... Not sure if it is even possible to assign serial numbers to mobile apps...