Arturia Forums
DRUMS => Spark => Spark Users Community => Topic started by: KennethHurst on May 01, 2013, 05:18:16 pm
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I've had good response from Arturia on orders but I've recently placed two orders and I haven't received the download links or keys. Both are Spark Expansion Packs. One was ordered six days ago. The other was ordered yesterday. All I get is the automated response.
Are they closed this week or are they have some kind of problems?
Thanks,
Ken
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Hi Ken,
can you tell me what is the email address you have used for these orders?
Is it the same than the one for the forum?
Kevin
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Hi Kevin,
It's the same email. I'm guessing it's just a snafu. I ordered the Hip Hop and the EDM Expansion Packs.
Thanks,
Ken
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Someone has reached out to me.
Thanks,
Ken