Arturia Forums
Controllers => MiniLab => MiniLab Technical Issues => Topic started by: sickskillz90 on July 13, 2013, 11:24:11 pm
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Okay so i've followed all instructions from the little sheet of paper on installing this thing. Ive downloaded analog lab, midi controller, elicense etc. and the device is still not recognized by my computer. it says it doesnt have the driver software installed and needs me to insert a non existant disc into the computer. ive tried the whole hold shift, unplug and then plug back in routine. only life the mini lab shows is when it first is plugged in the pads light up. other than that its useless as it is never recognized by the computer. if anyone knows where i can find the driver software at for windows itd be greatly appreciated because Ive had this thing for about a week now and im growing more and more frustrated. I contacted support and theyve yet to respond.
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Sorry to be the bearer of bad news, but this seems to be a common problem with this product. I've experienced this as well and the only reply I've received from technical support was a hyperlink to resources page for the minilab. I haven't heard back from them in 10 days so I assume that this really is the extent of their troubleshooting/assistance. Very disappointed, especially since the software sounds excellent, I had very high hopes for this one.
-Javier
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thanks this just sucks because that 100 bucks i'll never get back
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In Fact,
You need to update the MiniLab Firmware with the Midi Control Center, that why Tech Support sent you this page:
==> http://www.arturia.com/evolution/en/products/MiniLab/resources.html
Download the file, and install it as shown on the Technical Note.
If still a problem of the same type, this topic is interesting:
==> http://www.arturia.com/evolution/smf/index.php?topic=13091.0