Arturia Forums
DRUMS => Spark => Spark Technical Issues => Topic started by: apm on August 25, 2013, 03:03:21 pm
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Anyone else with a SparkLE getting this issue? I think I might have a faulty unit as the pads are double triggering - mostly noticable on pad 1, but is also happening on pad 2 but not as bad as pad 1
I've done a video and I was hitting the pad firmly so it's not a bounce back and as you can see from the light its triggering twice. This does not happen at all if I click the pad in the UI
http://www.youtube.com/watch?v=VAKKLm2uizI&feature=youtu.be
Any suggestions? Is it possibly a faulty unit?
Thanks
Adam
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Hi Adam,
to confirm that it is a hardware issue, could you try to reproduce it without Spark software.
You can use either MIDI Monitor (http://www.snoize.com/MIDIMonitor/) (Mac) or MIDI-OX (http://www.midiox.com/) (Windows)
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Yes getting the same issue using MIDI Monitor - this is two physical taps - resulting in doubles of Note On/Offs - looking at the timing you can see there is about 300~400ms between my taps - is happening on Pad 1 + 2.
Any thoughts?
18:19:47.947 From SparkLE Note On 1 C3 59
18:19:47.960 From SparkLE Note Off 1 C3 0
18:19:48.017 From SparkLE Note On 1 C3 21
18:19:48.038 From SparkLE Note Off 1 C3 0
18:19:48.406 From SparkLE Note On 1 C3 76
18:19:48.420 From SparkLE Note Off 1 C3 0
18:19:48.477 From SparkLE Note On 1 C3 27
18:19:48.498 From SparkLE Note Off 1 C3 0
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18:20:43.587 From SparkLE Note On 1 C3 33
18:20:43.736 From SparkLE Note Off 1 C3 0
18:20:44.119 From SparkLE Note On 1 C3 79
18:20:44.210 From SparkLE Note Off 1 C3 0
18:20:44.669 From SparkLE Note On 1 C3 38
18:20:44.681 From SparkLE Note Off 1 C3 0
18:20:44.738 From SparkLE Note On 1 C3 52
18:20:44.788 From SparkLE Note Off 1 C3 0
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18:21:28.445 From SparkLE Note On 1 C#3 79
18:21:28.458 From SparkLE Note Off 1 C#3 0
18:21:28.515 From SparkLE Note On 1 C#3 31
18:21:28.556 From SparkLE Note Off 1 C#3 0
18:21:28.892 From SparkLE Note On 1 C#3 92
18:21:29.035 From SparkLE Note Off 1 C#3 0
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Hi are you using spark /le in an daw or standalone ,if your in a daw make sure you check your midi through as the notes maybe coming back with a delay check in pref if you have pads to midi on turn this off and try again
terry
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Using it standalone with the SparkLE software - if it was a MIDI loopback problem I think it would happen on all pads but it's very intermittent and only seems to happen on the first two pads.
I've just upgraded the firmware to 1.0.0.3 as suggested in one of your posts to someone else - still happening
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@APM, Did you resolve this?
I get double triggers occasionally too.
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Same Issue!!
Any official reply?
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I'm having the same issue on a new unit, received today.
Is there any resolution, or do I just need to return it?
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Hi please Ask support as there is a calibration that can be done.
Regards
Terrym