Arturia Forums

General => Website => Topic started by: SingLittlePenguin on June 08, 2009, 05:04:40 pm

Title: Lost Username/Email - Unable to log into my account.
Post by: SingLittlePenguin on June 08, 2009, 05:04:40 pm
Hello,

I can't log into my user account to get my Mg V2 license. I replaced another engineer and no one knows where this information is - all I have is the License number and a few other details (and none of the common email addresses work)

I would greatly appreciate some help in this regard as soon as possible since I have a VERY important session that will not load up because of the missing license (and upset clients as a result). 

Is it possible for someone to look into the databases and PM the info?

HELP!
Title: Re: Lost Username/Email - Unable to log into my account.
Post by: Antoine on June 08, 2009, 05:40:57 pm
Handled through the regular Technical Support desk.
Title: Re: Lost Username/Email - Unable to log into my account.
Post by: SingLittlePenguin on June 08, 2009, 06:58:50 pm
Hi Antoine,

Thank you for responding!
I can't contact the Technical Support desk since it requires me to log in to my account.

Any ideas?
Title: Re: Lost Username/Email - Unable to log into my account.
Post by: Gramarye on June 17, 2009, 11:13:30 pm
Antoine -
I've got the same problem so I've PM'd you with all my contact information and serials for all the Arturia products I own.

Thanks for any assistance since I need to register Brass and would like to pick up my activation code for MiniMg V2.

Dave
Title: Re: Lost Username/Email - Unable to log into my account.
Post by: Gramarye on June 18, 2009, 12:47:32 pm
Thank you, Antoine, for your timely response.  Problem solved, program activated, time for fun.

Dave