Arturia Forums

General => Website => Topic started by: Lee Fox on October 01, 2009, 09:39:14 pm

Title: Can't Log Into Account
Post by: Lee Fox on October 01, 2009, 09:39:14 pm
I tried to log in and couldn't.  I then tried the 'forgot password' function.

I get a success message when I click the link sent to me.

But, I still cannot log in with the new password given.

I get the 'incorrect username or password' error.

What am I doing wrong?

Cheers,

Lee
Title: Re: Can't Log Into Account
Post by: Antoine on October 02, 2009, 09:24:07 am
Fields are case-sensitive, make sure not to introduce lower or upper case if not specified.
If still any problem, send me a private message for deeper inspection.
Title: Re: Can't Log Into Account
Post by: Lee Fox on October 04, 2009, 06:54:22 pm
*smiles*

 I PM'd you, Antoine.
Title: Re: Can't Log Into Account
Post by: Lee Fox on October 05, 2009, 04:40:51 pm
*smiles*

With Antoine's help, I can finally log in.

Thank you, Antoine!

Cheers,

Lee Fox