Arturia Forums
General => Website => Topic started by: Miguel on May 11, 2010, 12:47:00 am
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Hi
I completed the section for the serial number and unlock code and when I submit it, the next page called "register-product-result" appears but no licence key is displayed. I tried a Safari and IE and they both have the same issue.
This is the first product I'm trying to register so I couldn't use the support email.
Pls can u assist.
Tx
M
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This is the first product I'm trying to register so I couldn't use the support email.
Yes you can:
Arturia account > [Authorization Troubleshooting] > [Activation Support Request]
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I tried again today using Firefox and I was able to get the licence key. Not sure if you changed anything but all is good.
Cheers
M