Arturia Forums

eLicenser protection system => Users' corner => Topic started by: Iceman81 on August 26, 2012, 12:10:50 am

Title: Upgrade to Vcollection 3
Post by: Iceman81 on August 26, 2012, 12:10:50 am

Hello im a VCollection 2 Costumer and upgraded yesterday to VC3!

How long i have to wait for the eLicencer Upgrade Key?

Title: Re: Upgrade to Vcollection 3
Post by: Iceman81 on September 10, 2012, 11:07:45 am

No one an idea? I contacted the Support but until today i recieved only one answer that didn't solve the Problem...

Title: Re: Upgrade to Vcollection 3
Post by: opee4us on December 11, 2012, 06:18:36 am

I just bought Arturia VCollection3 and elicenser won't let me on.  Why do they punish the paying customer like this?  And if you're going to screw up, at least email me back!!!!

The company hasn't gotten back to me in 4 days and Guitar Center doesn't take back software.  Is it worth even exchanging if they'll let me?  Sounds like a horrible company.  is it going to work in the future?????   Help!

I seriously question purchasing anything Arturia or dongle protected ever again.  this has been a horrific experience.

Title: Re: Upgrade to Vcollection 3
Post by: Dav1d on December 11, 2012, 10:27:57 am

Hey Opee4us,

I replied your tickets.

We apologize for this huge delay.