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General => Website => Topic started by: EmailMeMySerialNumber on September 28, 2012, 03:34:04 pm

Title: Bought my Mini V but I never recieved an email with serial number
Post by: EmailMeMySerialNumber on September 28, 2012, 03:34:04 pm

Hello everyone,

Yesterday I bought a Mini V using paypal, but I still haven't received an email with my serial number. I also checked my spam folder and it isn't there. I sent an email to registration support asking for my serial number, but I haven't received a reply yet. Any help would be greatly appreciated!

Thanks for your time,
-Trey

Title: Re: Bought my Mini V but I never recieved an email with serial number
Post by: Azriel on September 29, 2012, 10:01:32 am

Usually many mails are falling in the Spam Box, you should probably take a look there.
for what it's worth.

Title: Re: Bought my Mini V but I never recieved an email with serial number
Post by: Dav1d on October 02, 2012, 05:44:53 pm

Hi,

If you receive any order Number, please send an email to: sales-inquiry@arturia.com

Tell me if you didn't find anything.

Title: Re: Bought my Mini V but I never recieved an email with serial number
Post by: EmailMeMySerialNumber on October 06, 2012, 05:00:44 am

Hi David. I still haven't received my Mini V yet, so I sent you guys an email with my order number. Please Help!

Thanks again,
-Trey

Title: Re: Bought my Mini V but I never recieved an email with serial number
Post by: EmailMeMySerialNumber on October 14, 2012, 04:41:51 am

I still haven't received my Mini V, and Arturia took the money out of my account two weeks ago. Customer service still hasn't replied to my email, so as of right now I'm down $99. If someone that works for Arturia reads this, please help me!

Title: Re: Bought my Mini V but I never recieved an email with serial number
Post by: Geraldinehenry on October 15, 2012, 08:46:01 am

I am having the same problem.  I can't use the 199 euro coupon code because it says it's value is "0.00 euro".  It doesn't matter if I copy and paste it or enter it manually - it won't work.

I've emailed tech support and sales but they still haven't resolved this problem. There are a number of people on KVR complaining about the same problem.  Come on Arturia - sort it out!----Abercrombie And Fitch Schweiz http://www.abercrombiezurich.eu/