Arturia Forums

General => Free Speech => Topic started by: kris66 on August 01, 2014, 11:52:59 pm

Title: V-Collection 3.0 - No download link
Post by: kris66 on August 01, 2014, 11:52:59 pm

Hi :)

I purchased the V-Collection 3.0 directly from your site but have not received any link to the download and the license code etc.

Any word on how long it takes from you draw the money on a customer's card until the link arrives?

I've checked my spam folder too.

Cheers
Kristian

Title: Re: V-Collection 3.0 - No download link
Post by: Jerome Arturia on August 04, 2014, 11:23:27 am

Hi Kris66,

Do you have an order number to provide? Did you contact sales-inquiry@arturia.com

Best regards,

Jerome