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KeyLab Technical Issues / Keylab 25 not working
« Last post by PARKY on September 21, 2014, 01:56:24 pm »
Just unpacked my new Keylab 25.
Registered and downloaded and installed all the software on my Macbook. (10.9.4)
Software and updates loaded ok.
Plugged the USB Controller in and the LCD screen lit up with blanks instead of letters or numerals.
Thought it might be an insufficient power supply from USB port so I plugged ii into a power supply but got the same display error.
The Mac sees the controller but none of the software recognises it or responds to it?

Followed the Mac hardware error suggestion. Held SOUND+MULTI+EDIT for 5-10 seconds and got nothing. Tried holding and rebooting, still got nothing.
Any suggestions?
Pic if screen below
Howto's and tips / Re: Transfer License From One Computer To Another
« Last post by syrupcore on September 21, 2014, 12:04:53 pm »
As an aside, I totally respect Arturia's need to protect your work and keep dinner on the table but I have to be honest: had I realized the hardware dongle scenario before purchasing I would have chosen to do without (and would have been sad!).

I don't mean that as some angry 'You're so lucky to have my business!' Internet narcissism gone wild thing at all, just feedback from my slice of earth. Arturia makes lovely things and i'm happy to pay to use themówe're lucky to have you! But, as an example, I moved away from Protools a few years ago and the iLok was a primary factor. I make and record music outside of the comforts and stability of my studio a lot. Sure, nobody really likes dongles but they are a smashingly poor solution from a mobile customer's point of view. Things get lost, things break, laptops have limited usb ports... In making music, I'd just prefer to not deal with them, or at least the way most are currently implemented.
Howto's and tips / Re: Transfer License From One Computer To Another
« Last post by syrupcore on September 21, 2014, 11:54:27 am »
Bought the V-collection. Going to get a new MBP in the fall. I don't want to deal with a hardware dongle. If I'm understanding this thread and the KB info correctly, my options right now are:

  • Wait until I get the new computer and use the soft licenser
  • Buy the dongle, authorize with the dongle on my current computer and then use the soft licenser when I get the new computer

Is the second option really an option? Or if I use a the hardware dongle at any point is it really hardware-dongle-for-life? A little confused here.

Obviously, I'd rather not spend more money but at least with the second scenario I could a) use my shiny new not-cheap purchase now and b) have a hardware backup in case of machine failure.

BeatStep / Re: Visualize parameters names and values on MIDI control center
« Last post by Sansone on September 21, 2014, 11:43:07 am »
Beatstep with Midi control center would be a much better products than the Novation with Automap if the devs will  improve the sofware with these things.
Everybody own an android mobile phone or more luckies own an Ipad, with a simple program like Idisplay, we could expand the screen and we have our own lcd portable screen for exploit to the max arturia products.
I hope this will happen in the future.

You don't put a pad in a sequence exactly. You can turn on/off any of the 16 steps (or shorter) in the sequence and on each of those steps, you can set the pitch by adjusting the knob.
Spark Technical Issues / Re: SparkLE SysEx and more
« Last post by mister_variable on September 21, 2014, 04:55:04 am »
Kevin!  Thanks for the response.  You should know that I carry my SparkLE in my backpack at all times - very handy..

I have spent much time with the Unified MIDI Control Center software.

I'm curious about sending data TO the SparkLE from custom software - I have been using Max/MSP to create simple MIDI sequencers etc..  Is it at all possible for the average "tinkerer" to change the status of a pad/button light?  Let's say I wanted to (for no reason other than my own entertainment) make a script to control the SparkLE LEDs, causing them to flash in a predefined sequence - is that a possibility? (I mean, I know it's possible for Arturia to do it, but can I?)

Thanks a ton.
KeyLab / Re: Keylab 49 has a broken Middle C key.
« Last post by RooksB416 on September 21, 2014, 04:31:03 am »
Just an update about what happened with my keyboard. So after waiting a few days and not even hearing from Arturia or being issued a response to my email; I decided I should go ahead and fix it myself. I followed reybarr's instructions and glued the broken piece and it fixed the key myself. It was pretty easy. I used a paint pen to mark the two sides for the aftertouch chord - So I didn't mess the polarity up or anything.

Thank you reybarr - without your post; I wouldn't have had the confidence to attempt it myself.

No thank you to Arturia for your shitty customer service.

After a few weeks of use the key has been fine - but now the modulation wheel is clicking and seems off center a bit... probably a matter of time to when that falls apart as well. I've had a few M-audio midi key boards before this one which were a third the price and waaaay better quality and had customer service.

I can't recommend this lemon of a keyboard to anyone. If you like the software - go for it. It's pretty good. But unfortunately, the stories of Arturia customer service are not myth. Don't waste your money on a product it's own company doesn't back up it's own products.

I'm wondering if it's possible to move my licenses to a dongle for backup, like if I need to reinstall Windows or change hardware, and then transfer them back to the software eLicenser so I don't have to have a dongle plugged in while I'm composing.  Or is the move to the dongle only one-way?

MicroBrute Technical Questions - FAQ / Sync Microbrute with Maschine?
« Last post by joe136 on September 21, 2014, 01:49:44 am »

   Jack to Jack [line out]
Presonus Firestudio mobile soundcard
     Firewire cable
Macbook Pro [Sept 2009] -------> Headphones
     Maschine [1.6]

Hi there,

Above is my set-up and rough signal flow at the moment I am using.
I am getting an audio latency with the Microbrute which is hard to play along with the Maschine.
Has anyone got any good suggestions to get this in time so I can record some (in time) live jams in Ableton?

Cheers in advance!

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