September 03, 2014, 06:42:21 am
Welcome, Guest. Please login or register.
Did you miss your activation email
News: Arturia's webmaster is glad to offer you these brand new forums ! Have fun using it and feel free to email any encountered problem at webmaster@arturia.com.

Arturia Forums



Author Topic: How long until I receive download and registration?  (Read 585 times)

denismcd

  • Apprentice
  • *
  • Posts: 3
  • Karma: 0
How long until I receive download and registration?
« on: January 03, 2013, 02:08:06 am »
I ordered the V3 upgrade four days ago and have received no confirmation email or registration information. I sent an email to support but have heard nothing. How long does it normally take to receive the product?

DM

denismcd

  • Apprentice
  • *
  • Posts: 3
  • Karma: 0
Re: How long until I receive download and registration?
« Reply #1 on: January 03, 2013, 05:33:39 pm »
Still no response. I am preparing a complaint with the payment processor. I will wait a couple of days, but it should not take this long to receive an answer to a question.

Rebecca@arturia

  • Hero Member
  • *****
  • Posts: 566
  • Karma: 4
Re: How long until I receive download and registration?
« Reply #2 on: January 03, 2013, 05:52:19 pm »
Hi Denismcd,

I pm'd you!

Regards,

Rebecca


denismcd

  • Apprentice
  • *
  • Posts: 3
  • Karma: 0
Re: How long until I receive download and registration?
« Reply #3 on: January 03, 2013, 06:23:32 pm »
Perfect. Thank you. I received an email from Registration Support with the information I need. I will let you know if there are any issues.

Cheers,
DM

 

Carbonate design by Bloc
SMF 2.0.2 | SMF © 2011, Simple Machines