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Author Topic: Serial number and unlock code not working  (Read 292 times)

Woodstock

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Serial number and unlock code not working
« on: December 31, 2012, 07:57:22 am »
It looks like it's a common problem. I emailed last week and got a reply saying that they would help as soon as possible. No reply since then.

« Last Edit: March 21, 2013, 11:28:59 am by David@Arturia »
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Woodstock

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Re: Serial number and unlock code not working
« Reply #1 on: January 11, 2013, 01:41:11 am »
I got an email about a week ago asking for a picture of the serial number and unlock code. I sent a picture back and still no reply. It's too late to return it now so it looks like I'm stuck with a $100 keyboard that I can't use.  >:(
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Woodstock

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Re: Serial number and unlock code not working
« Reply #2 on: January 14, 2013, 11:47:54 pm »
Sent another email a few days ago and still no reply. This is ridiculous! It's been almost a month now and I still can't use it!
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David@Arturia

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Re: Serial number and unlock code not working
« Reply #3 on: January 18, 2013, 09:49:08 am »
Hey Woostock,

What is you ticket number?
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