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Author Topic: 2nd Hand Spark Creative Registration  (Read 464 times)

radaget

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2nd Hand Spark Creative Registration
« on: January 24, 2013, 03:56:17 pm »
Hi there...I'm hoping someone can help me. I recently bought Spark off ebay and as it's second hand, it has already been registered with the original owner. I've had it since before Christmas and sent a support request in on the 3rd January to register it in my name along with all my other Arturi VST's but noone is helping me. I still have 2 open tickets. I have a reply asking for a photo of the serial number / unlock code which I sent but then I've heard nothing again. It's SO frustrating. is anyone here able to help or nidge someone who can? I desperately want to use it and upgrade it to the new version, but I can't  :(.

Thanks

Tim

Rebecca@arturia

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Re: 2nd Hand Spark Creative Registration
« Reply #1 on: January 28, 2013, 08:33:27 pm »
Hi Tim,

I'm sorry about that delay!  Hopefully our tech desk has already helped you out!   Can you send me your case number and I'll look into it immediately?

Rebecca

MDAENOMLAE

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Re: 2nd Hand Spark Creative Registration
« Reply #2 on: January 31, 2013, 01:06:29 am »
I also have a "NEW" eBay purchase that is NOT allowing me to register my Spark. 

Could I get some help Rebecca?  I would be happy to start a case if you would like.

Matthew

 

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