OMG!!! SPARK DEAD HELP!!!!!!

[solara]

It told me I needed to update.. then died at 4% now its dead!!! PLEASE WHY.. I need to do a developer reset or something please tell me how to do this.. It is hardly used and im trying to make it work with my new ableton 9. -dissapointed/depressed- thanks

[solara]

ive tried other USB's I've tried reboot, reinstalling software, when i click on midi control center it is just a black screen.. it has always been that way though.. Windows 7 64 bit, 8 GB ram, 3.6 duo, I cant stand this.. please someone .. anyone know the factory reset? this is really upsetting when a product tells me to update now my hardware is dead....  its just wrong.. im upset HELP

[solara]

Case 125172

[N3VRO]

Same problem here. Freeze at 3%.
Firmware seem to be corrupt now.

If someone have any tips, it would be appreciate.

Good luck solara

[solara]

Through tech support, I was given a detailed midi interfaced,, force flash type fix,  in an attachment email by tech, then my case was closed. I opened another case. it was closed and original was opened.. I was told by tech support that I did the flash process wrong... I told tech sup., no that i tried the switch on and write method 200 times. Now I receive no response. I need a repairs division.. or they need a buyback replacement. HELP HELP .. I STILL NEED HELP.. CASE # Above ^^^ thank you N3VRO 

[stevism]

BUMP

need help with this too

update process shouldn't so easily BRICK something that is 100% linked to a computer already.