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Author Topic: Haven't received download info or serial numbers for Spark VDM  (Read 556 times)

tcfrombn

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Yesterday evening, I purchased the downloadable version of Spark VDM through your online store and did receive an order process email confirming I was charged for the amount.

I have yet to receive my serial numbers or a download link. I decided to come on the forums and see what could be done and I noticed  posts saying people hadn't received a serial key days after their purchase.

I figured that at least some of the posts here got a quick response so i figured I would try to see if i could get help here. I did also send an email to sales-inquiry@arturia.com last night but still haven't seen a response to the ticket.

The posts in this forum scare me a little bit. They make me worry about my purchase.

I hope someone from Arturia can make sure everything is in order with my purchase.

Regards,
TC


Dav1d

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  • Posts: 556
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Re: Haven't received download info or serial numbers for Spark VDM
« Reply #1 on: March 04, 2013, 09:46:02 am »
I just sent you a PM,

Let me know if you need more info  :D

 

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