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Author Topic: No activation code/Registration issues  (Read 652 times)

fakespoons

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No activation code/Registration issues
« on: March 13, 2013, 06:14:21 am »
Just thought I would add my name to the pile of people who can't use their Arturia products. Seems like maybe thats how you get the attention of the tech support people. I just started a support ticket tonight (#125294), but Im hoping it helps with the sense of urgency.

Problem: Never received activation codes in the confirmation email.

Dav1d

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Re: No activation code/Registration issues
« Reply #1 on: March 14, 2013, 06:18:29 pm »
Have you been responded ?

fakespoons

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Re: No activation code/Registration issues
« Reply #2 on: March 15, 2013, 05:27:55 am »
Have you been responded ?
I have been responded to, and issued a new activation code David. Thank you for checking up.
I am having another issue, however. It appears there is a problem with Lion users having to re-enter their activation code upon launch and each additional instantiation of Analog Player. I am aware of this solution (Solution #3):
http://www.arturia.com/evolution/kb/?View=entry&EntryID=132
This seems to me like something I should not to do to my iMac, seeing as how I am a musician, not a computer programmer, and I dont want to mess anything up. Do you guys have an update or something coming for this problem?
Thanks for your help.

Dav1d

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Re: No activation code/Registration issues
« Reply #3 on: March 15, 2013, 12:25:40 pm »
For a better understanding, here is a more elaborate article:
==> http://www.arturia.com/evolution/kb/?View=entry&EntryID=166
 :)

 

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