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Author Topic: Where are the registration keys?  (Read 334 times)

KennethHurst

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Where are the registration keys?
« on: May 01, 2013, 05:45:16 pm »
I've had good response from Arturia on orders but I've recently placed two orders and I haven't received the download links or keys. Both are Spark Expansion Packs. One was ordered six days ago. The other was ordered yesterday. All I get is the automated response.

Are they closed this week or are they have some kind of problems?

Thanks,

Ken

Kevin

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Re: Where are the registration keys?
« Reply #1 on: May 01, 2013, 08:43:25 pm »
Hi Ken,
can you tell me what is the email address you have used for these orders?
Is it the same than the one for the forum?

Kevin
Kevin
Soft Arturia

KennethHurst

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Re: Where are the registration keys?
« Reply #2 on: May 01, 2013, 10:27:09 pm »
Hi Kevin,

It's the same email.  I'm guessing it's just a snafu. I ordered the Hip Hop and the EDM Expansion Packs.

Thanks,

Ken

KennethHurst

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Re: Where are the registration keys?
« Reply #3 on: May 02, 2013, 04:27:02 pm »
Someone has reached out to me.

Thanks,

Ken

 

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