September 16, 2014, 05:03:11 am
Welcome, Guest. Please login or register.
Did you miss your activation email
News: Arturia's webmaster is glad to offer you these brand new forums ! Have fun using it and feel free to email any encountered problem at webmaster@arturia.com.

Arturia Forums



Author Topic: origin keyboard  (Read 381 times)

tonea

  • Jr. Member
  • **
  • Posts: 75
  • Karma: -47
origin keyboard
« on: May 15, 2013, 01:38:33 am »
To the ceo and origin production staff at arturia. I have tried 3 times to get this wonderful sounding origin keyboard. First one destroyed by ups in shipping.  Second one locked up after 5 minutes and keys were uneven. Third one blue light on back did not work and it locked up intermittently. I really appreciate your efforts with this product but it has been a nightmare for me and my company. Could some please send me a unit that works.

Dav1d

  • Administrator
  • Hero Member
  • *****
  • Posts: 561
  • Karma: 27
Re: origin keyboard
« Reply #1 on: May 15, 2013, 12:02:42 pm »
This is a complex situation and we are sorry for your unfortunate experience.
I can provide you RMA and we will see this situation in our Service center.

 :)

 

Carbonate design by Bloc
SMF 2.0.2 | SMF © 2011, Simple Machines