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Author Topic: Registration error message!  (Read 891 times)

edpdx

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Registration error message!
« on: May 25, 2013, 06:29:58 am »

Hi there!

Hope that someone can help me out.

After entering the serial number and unlock code, I get the following message:

   Product ID = 70
S/N: 0801400039010180 - ProductID: 70
This license number (0801400039010180) is already recorded in our database.

Running Windows 8, 6gb Ram, I3, Audiobox USB

Ed

Dav1d

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Re: Registration error message!
« Reply #1 on: May 27, 2013, 10:16:32 am »
I just answered you, get back to me as soon as you can;  ;)

edpdx

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Re: Registration error message!
« Reply #2 on: May 28, 2013, 03:49:33 pm »
Hi David,

I cannot find your reply! I had to return the keyboard back to GC and got a new one. I registered the new one without a problem but it will not work. Once I follow all the installation guides it goes into a loop of "dancing lighted pads". Somewhere in this forum people are having the same problem.

BTW! I am using Windows 8.

Thanks for your time. Cannot wait for this awesome keyboard to work 8)

ShonufArty

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Re: Registration error message!
« Reply #3 on: June 03, 2013, 04:25:12 pm »
I am having the exact same problem, but I am running a  Macbook Pro. Can you help me out also David?
« Last Edit: June 03, 2013, 06:26:08 pm by ShonufArty »

jeansebastienbg

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Re: Registration error message!
« Reply #4 on: June 12, 2013, 03:18:50 pm »
Same problem here! Registration process ends up with the same error message. Therefore, I can't activate Analog Labs. I don't know if it's related or if it's another issue, but the Midi control center doesn't detect the keyboard. The controller seems powered, pad lights are turning on, windows 7 detects that something is plugged, altough it doesn't find any driver for "Arturia MINILAB".

Dav1d

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Re: Registration error message!
« Reply #5 on: July 23, 2013, 12:32:52 pm »
For the registration Problem, I cannot answer you directly on the Forum,
You can PM me or simply open a ticket.


Lottie

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Re: Registration error message!
« Reply #6 on: August 10, 2013, 09:33:11 pm »
Hello Arturia friends!
I bought my MiniLab on Monday. But I had problems with it, so I went back to the music store and got a new one.
But I have trouble with the autorisation. I have Windows XP Pro, I managed to key in the serial no and unlock code. But not the autorisation code! Is that something you can help me with on Arturia? Thanks for a nice product and lovely price. (This is my 2nd synth. I had a Yamaha DX 100 earlier. 192 sounds and 24 own.) musically yours Lottie, Karlstad, Sweden

 

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