Im just wondering if anyone out there has had any luck with arturia support. I have an ongoing issue with my Analog Lab that I bought months ago and still have not used. Im getting this error message.
error 0 file/jenkins/root/workspace/AnanlogLab_mac_release/labo2/project/Ma,
Arturia replied this :
I'm extremely sorry for this delayed reply.
I forwarded your mail to one of my colleague from technical support, he will take care of your issue.
We're not able to refund you given that computer system requirements are available on the Arturia website, therefore users can/should check compatibility with their
system before purchasing.
Furthermore, users are able to try any Arturia software before they buy, for a 15-day
period, by submitting a Demo request via the Arturia website.
My computer is way above minimum specs. I just want you all to know that this is what to expect if Arturia decides they cant help you.
I own many Arturia products and I have been a loyal customer through all the bugs and all the un answered issues.
If anyone out there is curious to see the whole back and forth between arturia and I let me know and I will send you a PDF but I wont post here cause im not trying to start a problem. Simply put buyer beware.
That is all.
Good Luck Arturia I hope you get it right someday.