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Author Topic: V-Collection 3 Download version - No download info emailed to buyer  (Read 500 times)

bartoff

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I purchased the V-Collection 3 download version. I was not given the option to download at the time of purchase, nor have I received an email with links, authorization, or registration codes. My receipt number is: 1466-3758-7814-9286.

I checked my JUNK mail folder but there were no authorization or registration codes, links, etc. there either.

I see from the forums Iím not the only one to have this problem. I have emailed everyone and everything on the Arturia Contact page, but I haven't heard from anyone. I also emailed: sales-inquiry@arturia.com.

So far no response. Does anyone now the specific person and department to contact to resolve this?

Dav1d

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Re: V-Collection 3 Download version - No download info emailed to buyer
« Reply #1 on: August 21, 2013, 02:11:18 pm »
Is it the correct email:
==> bartoff1@msn.com

Sales-Inquiry needs the order number usually this number is 5 or 6 characters long.

 :)

 

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