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Author Topic: Demo download doesn't work  (Read 680 times)

sunmachine

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Demo download doesn't work
« on: August 28, 2013, 07:43:32 am »
I'm not able to download the demo version of Arturia Laboratory.
After entering my name and email address and hitting the Submit button I just get an empty page (well, not completely empty but it doesn't say that I'll get an email and such).
The Analog Factory download worked fine, though.

I wrote an email to Arturia but they didn't come back to me :(

Any ideas? (I already tried a different browser but with no luck).

Dav1d

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Re: Demo download doesn't work
« Reply #1 on: August 28, 2013, 10:45:49 am »
What is your ticket number?

Anyway,all Arturia instruments can run in demo mode.

However we are currently in a transition period between two schemes:
_ old style demo scheme: a demo license must be downloaded on the Soft-eLicenser or USB-eLicenser; the instrument is fully serviceable until the license expires. You can obtain such demo license here: http://www.arturia.com/demos
_ new style demo scheme: the instrument can run without any license, just choose "Demo" at launch; some features may be disabled, a 20 minutes usage limit can apply.

sunmachine

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Re: Demo download doesn't work
« Reply #2 on: August 28, 2013, 11:02:42 am »
Thanks for the quick reply!

The ticket number is 137469.

I tried downloading the demo from http://www.arturia.com/demos but that didn't work (as described in my initial post).

Dav1d

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Re: Demo download doesn't work
« Reply #3 on: August 28, 2013, 11:15:28 am »
Ok, I've just answered your ticket
 :)

sunmachine

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Re: Demo download doesn't work
« Reply #4 on: August 28, 2013, 12:56:03 pm »
Thanks! Got it all working! :)

kevintheorgan

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Re: Demo download doesn't work
« Reply #5 on: September 19, 2013, 10:41:23 pm »
I am also having this issue for Analog Labratory, my ticket number is 140030 and I never received any license code or download. Please help?

 

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