July 29, 2014, 08:44:53 am
Welcome, Guest. Please login or register.
Did you miss your activation email
News: Arturia's webmaster is glad to offer you these brand new forums ! Have fun using it and feel free to email any encountered problem at webmaster@arturia.com.

Arturia Forums



Author Topic: Found out why some keys are "clicking"  (Read 627 times)

Yetifoot

  • Apprentice
  • *
  • Posts: 10
  • Karma: 0
Found out why some keys are "clicking"
« on: October 19, 2013, 05:24:39 am »
I have had  3 or 4 keys that have made loud clicking noises while playing since I get my Keylab 61. I found out today why they are clicking. The metal weights glued to the underside of the keys are loose and are banging against the metal under the keybed!!! Has anyone else had this problem and fixed it? Any ideas?

Yetifoot

  • Apprentice
  • *
  • Posts: 10
  • Karma: 0
Re: Found out why some keys are "clicking"
« Reply #1 on: October 26, 2013, 03:44:48 am »
Wow, I've never blogged before! I'm so embarrassed; I thought this was a forum! Haha.

Anyway, thought I would post an update to my original post for the sneaky peekers who that read my post above.

I let my Keylab spend a day or so upside down in the styrofoam pieces that it came in. I made sure to press all of the metallic weights firmly into the glue (looks like rubber cement) on the underside of the keys after turning the board upside down. So far, about 2-3 days after, I haven't had the original problem again. I have to qualify that by saying that I have not been using the Keylab heavily and have been extra careful when I have been playing it. I am sincerely hopeful, yet doubtful, that this action has solved the problem.

Side note: Does anyone else find bits of the glue on the sides of their keys as they are playing? Maybe something just went wrong on my particular unit?

MarctheDarc

  • Apprentice
  • *
  • Posts: 29
  • Karma: 4
Re: Found out why some keys are "clicking"
« Reply #2 on: October 31, 2013, 03:13:39 am »
Side note first, this IS a forum - not a blog - those are 2 different things.
Usually in a forum one would keep the issue at hand within a single thread, and then add/update as relevant.
Just a hint, you implied you didn't know ;-)

This is sadly a fairly common issue, also seen on the MiniBrute synth among other. Without having seen it first hand, i've gathered it's about the glue used by Arturia sometimes not binding properly. Most people will usually just do as you did and glue it back themselves. If using a good glue this is likely to last longer than the keyboard itself. And if you're comfortable doing this yourself, it shouldn't be a major issue. Atleast it sounds like you're using a reasonable technique.

In the future, if you're for some reason uncomfortable with the product, it does actually constitute a defect, and would in most cases make you eligible for returning it, either for a professional fix, swap for a new unit or a full refund. Though not so with the ones you've glued back yourself.

Hope everything turns out alright for you.

Yetifoot

  • Apprentice
  • *
  • Posts: 10
  • Karma: 0
Re: Found out why some keys are "clicking"
« Reply #3 on: November 02, 2013, 12:14:47 am »
Side note first, this IS a forum - not a blog - those are 2 different things.

I was just making a joke about how little activity this forum has. I I've posted a handful of questions and ended up answering all of them myself. I believe you are the 1st person to actually reply to one of my posts. Thanks for that!

I didn't post it in this thread but I did play the board for a couple of hours the other night and had no more problems with loose counterweights. Hopefully this will last.

Aldred411

  • Apprentice
  • *
  • Posts: 30
  • Karma: 0
Re: Found out why some keys are "clicking"
« Reply #4 on: December 28, 2013, 09:58:47 pm »
I received my keylab 25 after waiting two and a half months because of the release date being put back,when I took it out the box I noticed some of the weights under the keys looked loose which they where pushed them back down but they come loose as I play , I also noticed glue between the keys and the black underside looked like it had been wiped with a cream cleaner and not been cleaned off. And finally one of the screws at the back by midi ports was just in the bag when I tried to screw it back in it won't bite so I'm returning mine for a replacement tho I contacted my shop on nov 15 and I'm still waiting .
The main reasons I brought the key lab was because the build was meant to be solid
And it has 5000 sounds
Whilst the board case is solid other parts don't seem to be or it's just poorly constructed  , and I can only use 2 sounds in a project wtf I suppose they want u to buy v collection , and what's the point of a breath controller input when no one makes them
Some good sounds tho

George Ware

  • Apprentice
  • *
  • Posts: 46
  • Karma: 2
Re: Found out why some keys are "clicking"
« Reply #5 on: June 05, 2014, 08:54:00 pm »
My KeyLab -61 is doing this!
Only on two keys

George Ware

 

Carbonate design by Bloc
SMF 2.0.2 | SMF © 2011, Simple Machines