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Author Topic: mis-sold products - refund please!  (Read 1407 times)

borotski

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mis-sold products - refund please!
« on: January 08, 2014, 09:29:57 am »
i bought the v-collection for my mac running osx 10.5
this is what it says on the website:

PLATFORM SPECIFICATIONS
Windows: Windows XP/Vista/Seven 32 & 64 bit
Mac OS X: Mac OS X 10.5 or higher intel only
Works in Standalone, VST 2.4 & VST 3*, 32 & 64 bit, RTAS and AU 32 & 64 bit formats

the synths then failed to install
i contacted tech support and was told that your products no longer support 10.5
therefore i am not able to use them
obviously before i bought them i checked that they would be compatible with my system
please tell me how to get a refund immediatly


Dav1d

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Re: mis-sold products - refund please!
« Reply #1 on: January 08, 2014, 02:19:52 pm »
I have sent the V-Coll 3 links by mail.
But note that this does not include the Analog Lab which is only 10.6 and higher compatible.

 :)

 

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