It's my first post on this forum and unfortunately a negative one. I own an Origin desktop and one of the rotary knobs does;t work anymore. I've asked what it would cost to fix it and have recieved a mail from an employee saying they are prepared to fix it. Then he needed a proof of purchase. I do not have this anymore so several emails later he agreed to fix it, quoted the price and asked if I could send my phone number. Since then, and this is 2 or 3 months ago I have send several mails asking for a RMA number but now he is no longer replying. I will try and contact them about this an fit could be that David doesn't work there anymore. Has anyone else had any luck having something repaired?