March 29, 2024, 03:09:37 pm
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Author Topic: Replaced my laptop. Do i need sychrosoft dongle to set up AF on my new one?  (Read 2274 times)

TacklingDummy

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That's all.

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TacklingDummy

  • Apprentice
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  • Posts: 5
  • Karma: 0
I got a Steinberg Syncrosoft Dongle.  I did the transfer as instructed by the linked file.  I get a series of Messages now:

1.
SYNCOSOFT LICENSE CONTROL - Message
Your systemfinger print is not valid anymore.
The system's hardware configuration has been changed!
Soft-eLicenser 'Sel Nr. 275695572 - F9CB09CD5A'
and stored license have been disabled.
Hardware licenses are not effected!

Please contact your vendor's support department for help reactivating.

2.
Necessary files or information for the validity of the Soft-eLicenser have been changed or corrupted.  this can be cause by exchanging single files, the use of cleanup and backup tools or similar.
Soft-eLicenser 'Sel Nr. 275695572 - F9CB09CD5A'
and stored license have been disabled.
Hardware licenses are not effected!

Please contact your vendor's support department for help reactivating.

3.
SYNCOSOFT LICENSE CONTROL - Message
Soft-eLicenser 'Sel Nr. 275695572 - F9CB09CD5A'
and stored license have been disabled.
Hardware licenses are not effected!

Please contact your vendor's support department for help reactivating.


I just want this to work.  What can I do?

Antoine

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This bug is known and documented in our Knowledge Base entry #102, and though a bit geeky it's easily recoverable.
ex-Arturian

 

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