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Author Topic: Lost Username/Email - Unable to log into my account.  (Read 1361 times)

SingLittlePenguin

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Lost Username/Email - Unable to log into my account.
« on: June 08, 2009, 05:31:40 pm »
Hello,

I can't log into my user account to get my Moog V2 license. I replaced another engineer and no one knows where this information is - all I have is the License number and a few other details (and none of the common email addresses work)

I would greatly appreciate some help in this regard as soon as possible since I have a VERY important session that will not load up because of the missing license (and upset clients as a result). 

Is it possible for someone to look into the databases and PM the info?

HELP!

Antoine

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Re: Lost Username/Email - Unable to log into my account.
« Reply #1 on: June 08, 2009, 06:07:57 pm »
Handled through the regular Technical Support desk.
ex-Arturian

SingLittlePenguin

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Re: Lost Username/Email - Unable to log into my account.
« Reply #2 on: June 08, 2009, 07:25:50 pm »
Hi Antoine,

Thank you for responding!
I can't contact the Technical Support desk since it requires me to log in to my account.

Any ideas?

Gramarye

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Re: Lost Username/Email - Unable to log into my account.
« Reply #3 on: June 17, 2009, 11:40:30 pm »
Antoine -
I've got the same problem so I've PM'd you with all my contact information and serials for all the Arturia products I own.

Thanks for any assistance since I need to register Brass and would like to pick up my activation code for Minimoog V2.

Dave

Gramarye

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Re: Lost Username/Email - Unable to log into my account.
« Reply #4 on: June 18, 2009, 01:14:32 pm »
Thank you, Antoine, for your timely response.  Problem solved, program activated, time for fun.

Dave

 

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