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Author Topic: Install trouble  (Read 2461 times)

gs-dk

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Install trouble
« on: October 24, 2009, 11:48:36 am »
Hi

New here, so this might be an obvious stupid question....

I am trying to install Brass on my computer, but gets the message that a newer version is already installed - which I know for sure is NOT the case. So I am not allowed to install - I might have f.....up in the install of the 10 years Bundle as I did not start with the Brass install - yes read the manual!!!
Any help or suggestions out there, thanks

GS

Antoine

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Re: Install trouble
« Reply #1 on: October 26, 2009, 09:13:28 am »
1. Install directly from the latest BRASS update;
2. Upgrade the eLicenser Control Center to the latest version;
3. Plug your dongle, launch the eLC, check your dongle & license are well recognized;
4. Launch BRASS in standalone mode to check everything runs just fine;
5. Launch your favorite host, possibly validate BRASS as plug-in, and insert it at your best convenience.

That should run fine this way, filll a Technical Support inquiry from your account interface if any problem.

ex-Arturian

 

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