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Author Topic: Transferring dongle keys..  (Read 619 times)

browniewithapuff

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Transferring dongle keys..
« on: April 20, 2010, 01:49:18 am »
Hi, I bought the Suite, two months later I loose my dongle. So finally last week I got a new one...
here's my trouble: how do I download the licenses that were in my old one? I checked my emails from arturia from when I registered the products but no activation codes for some of them. 
Can someone please tell me how to this ?
I would email Arturia, but I emailed them on 1-30-10 when I lost my original dongle and I'm still waiting for an answer. almost 3 months later nothing....
For a company that makes most of the awsome software instruments in the industry the technical support for sure is a dread to deal with. (from reading the forums). I'm basically hoping for a soul to answer me back, who has gone thru this before. otherwise I wasted some serious dough$$$$.
Thanks for any feedback.

BROWNIEWITHAPUFF

Antoine

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Re: Transferring dongle keys..
« Reply #1 on: April 20, 2010, 10:16:36 am »
Case has been processed today.
ex-Arturian

browniewithapuff

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Re: Transferring dongle keys..
« Reply #2 on: April 23, 2010, 11:20:28 pm »
Indeed it was. after working thru some more issues. but I was very much helped by Antoine through emails. Now all my synths are working perfectly in Ableton. Many thanks Antoine.

Browniewithapuff

 

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