September 16, 2014, 01:33:18 pm
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Author Topic: Unlock key not displayed after submitting registration for ARP2600V  (Read 653 times)

Miguel

  • Newbie
  • *
  • Posts: 2
  • Karma: 0
Hi

I completed the section for the serial number and unlock code and when I submit it, the next page called "register-product-result" appears but no licence key is displayed. I tried a Safari and IE and they both have the same issue.

This is the first product I'm trying to register so I couldn't use the support email.

Pls can u assist.

Tx
M

Antoine

  • Hero Member
  • *****
  • Posts: 1.052
  • Karma: 36
Quote
This is the first product I'm trying to register so I couldn't use the support email.
Yes you can:
 Arturia account > [Authorization Troubleshooting] > [Activation Support Request]
ex-Arturian

Miguel

  • Newbie
  • *
  • Posts: 2
  • Karma: 0
I tried again today using Firefox and I was able to get the licence key. Not sure if you changed anything but all is good.

Cheers
M

 

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