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Author Topic: Bad Key on Laboratory 49 Controller  (Read 512 times)

Fortissimo!

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Bad Key on Laboratory 49 Controller
« on: January 07, 2012, 06:46:10 pm »
I just got a lab 49 bundled with the V-Collection 2.  No trouble with installation of the base Laboratory software, and no trouble with registration/authorization (I put mine to the Steinberg key that came with the bundle).

Love the controller.  Nice feel, and I like the pitch and mod wheels. 

Only one problem so far.  The high E note isn't sounding.  Regardless of patch, regardless of octave selection, that one single E key doesn't sound.  The rest of the controller seems to be working correctly, including the display, all buttons, sliders, knobs, drum pads, and the other note keys. 

And oh wow, I love the sounds.

Hmmm, while writing this, I just discovered that the "dead key" actually does sometimes sound when you press it very very lightly, but it does not sound when you play at normal pressures.

I have opened a technical issue with Aurturia, and I will call my web retailer on Monday.

In the meantime, has anybody else had a bad key on their controller?

Leslie

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Re: Bad Key on Laboratory 49 Controller
« Reply #1 on: January 20, 2012, 12:40:36 am »
Sorry to hear you have the same problem as I did...
http://www.arturia.com/evolution/smf/index.php?PHPSESSID=2455bc519322a488b5776612a2ec458b&topic=5103.0
Needless to say there has to be a quality problem with Arturia key beds.
Returned mine for full refund.

 

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