September 16, 2014, 07:01:14 am
Welcome, Guest. Please login or register.
Did you miss your activation email
News: Arturia's webmaster is glad to offer you these brand new forums ! Have fun using it and feel free to email any encountered problem at webmaster@arturia.com.

Arturia Forums



Author Topic: SERIAL # AND UNLOCK CODE NOT WORKING!!!  (Read 1620 times)

repetrois

  • Newbie
  • *
  • Posts: 1
  • Karma: 0
SERIAL # AND UNLOCK CODE NOT WORKING!!!
« on: March 31, 2012, 05:12:51 pm »
Tech support, please help me out, I enter all 16 digits for the serial # but an error message comes up saying "YOU TYPED AN INVALID SERIAL #".

Ricardo

  • Newbie
  • *
  • Posts: 1
  • Karma: 0
Re: SERIAL # AND UNLOCK CODE NOT WORKING!!!
« Reply #1 on: March 31, 2012, 08:42:18 pm »
I am having the same problem  >:(  They better respond soon or I am going viral on the web! 

tummes

  • Newbie
  • *
  • Posts: 1
  • Karma: 0
Re: SERIAL # AND UNLOCK CODE NOT WORKING!!!
« Reply #2 on: June 18, 2012, 08:38:40 pm »
Did you get an answer for this? I have the same issue..

Manuel

  • Sr. Member
  • ****
  • Posts: 331
  • Karma: 1
  • GTHC-Entertainment
    • MySpace
Re: SERIAL # AND UNLOCK CODE NOT WORKING!!!
« Reply #3 on: June 19, 2012, 08:12:55 pm »
Hi,

the 16 digits long serial is for the registration on the Arturia website. After registering The Player to Your Account you receive an 8 digits long activation code to unlock the software.

Best regards,

Manuel

Antoine

  • Hero Member
  • *****
  • Posts: 1.052
  • Karma: 36
Re: SERIAL # AND UNLOCK CODE NOT WORKING!!!
« Reply #4 on: June 20, 2012, 10:47:55 am »
If anyone encounters any error message with the serial number / unlock code couple, please fill a Tech Support inquiry from your account.
ex-Arturian

DopethrownBeats

  • Newbie
  • *
  • Posts: 1
  • Karma: 0
Re: SERIAL # AND UNLOCK CODE NOT WORKING!!!
« Reply #5 on: June 26, 2012, 02:10:35 am »
I'm also having the same problem, with a "0724" serial number. Returned my first version to guitar center (after much resist from gc). They replaced for this one, also with a "0724" s/n and still no luck. I filed a tech report on the first product, but did not hear back within 3 days. If someone could contact me personally I'd greatly appreciate it! Really excited to add analog player as a part of my home studio!

JoeCraze

  • Apprentice
  • *
  • Posts: 3
  • Karma: 0
Re: SERIAL # AND UNLOCK CODE NOT WORKING!!!
« Reply #6 on: August 06, 2012, 10:14:49 am »
See no answers !! ???

hank

  • Newbie
  • *
  • Posts: 2
  • Karma: 0
Re: SERIAL # AND UNLOCK CODE NOT WORKING!!!
« Reply #7 on: August 06, 2012, 11:25:14 pm »
I'm also having a problem with a "0724" serial. I emailed them about my problem and they opened up a case for me.

Waited 3 days...

Then i wrote to them again and asked if they found a solution yet. The day after they asked for a photo of my registration card (took a picture emailed it back) After that i got this message that said:

"We have just un-registered the Analog Player from another account, Now you can register it properly"    ???

Still no luck and i haven't heard from them in 3 days, This is getting anoying.

JoeCraze

  • Apprentice
  • *
  • Posts: 3
  • Karma: 0
Re: SERIAL # AND UNLOCK CODE NOT WORKING!!!
« Reply #8 on: August 07, 2012, 01:19:09 am »
I'm also having a problem with a "0724" serial. I emailed them about my problem and they opened up a case for me.

Waited 3 days...

Then i wrote to them again and asked if they found a solution yet. The day after they asked for a photo of my registration card (took a picture emailed it back) After that i got this message that said:

"We have just un-registered the Analog Player from another account, Now you can register it properly"    ???

Still no luck and i haven't heard from them in 3 days, This is getting anoying.

that's crazy I'm about to just return this

hank

  • Newbie
  • *
  • Posts: 2
  • Karma: 0
Re: SERIAL # AND UNLOCK CODE NOT WORKING!!!
« Reply #9 on: August 09, 2012, 12:50:34 am »
Just got a new unlock code and now it works perfectly. Sweet!  ;D

 

Carbonate design by Bloc
SMF 2.0.2 | SMF © 2011, Simple Machines