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Author Topic: spark pads uneven  (Read 612 times)

terrym

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spark pads uneven
« on: April 20, 2012, 02:43:47 pm »
i bought one of the first spark drum machines and i have found lately the pads on the controller are becoming uneven ,and 5 of the pads are now at different heights . it looks like i've been pounding the pads too hard. which i  haven't . can this be repaired .

regards

terrym
« Last Edit: April 28, 2012, 09:44:59 am by terrym »
Terry
aka Logicaldream

brother303

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Re: spark pad uneven
« Reply #1 on: April 21, 2012, 09:01:50 pm »
Same here!

Any solutions? Please... ;)

DErVM

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Re: spark pad uneven
« Reply #2 on: April 24, 2012, 12:33:25 pm »
Same here!

Unit was bought 3 weeks ago. I realy want to see a solutuion for this problem!

Kevin

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Re: spark pads uneven
« Reply #3 on: April 30, 2012, 11:19:33 am »
Hi all,
I asked the hardware tech team to get back to you.
I hope they will ASAP.

Kevin
Kevin
Soft Arturia

Kevin

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Re: spark pads uneven
« Reply #4 on: May 02, 2012, 08:53:51 am »
Hi all,

Can you all send message to the support service, it will be easier to resolve your problem individually?

Best
Kevin
Kevin
Soft Arturia

arturius

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Re: spark pads uneven
« Reply #5 on: May 26, 2012, 09:04:03 am »
I think this is NOT an individual problem, but a fundamental technical bug within the producing-process of the controllers.

The problem with the uneven pads was discussed a long time ago and the solution was: Send it back to your dealer and get a new unit !!! This is the only solution, because ALL spark-units of the "first generation" have this problem with the pads loosing the contact to the platine.

ALL pads become uneven with the time, the pads of the step-sequencer, the pads of the cycle, the main trigger-pads etc.

After sending back my first controller ("first generation") and get a new ("second generation") there are no problems any more with uneven pads. But it takes 4 (!!!) weeks to get a new one  >:(

The words "first generation" and "second generation" are not "arturia-official", but it means: the first set of produced spark-controllers and the new (better) produced units. Even if you bought a spark some days ago, you maybe have catched a "first generation" unit with the known problems of the pads.


Sorry for my English.
« Last Edit: May 26, 2012, 11:07:44 pm by arturius »

 

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