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Author Topic: My Elicenser won't download a license  (Read 1047 times)

Andju72

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My Elicenser won't download a license
« on: August 01, 2012, 11:48:21 am »
Hey
I am having problems with my eLicenser.
I recived an activation code from this website.
When  i try to download a license, it won't download it, because download fails due the incorrect internet settings. I do have an internet connection. I even tried with my modem  and also with a router.
it says that:

License Download failed
-A connection to the license could not be established, either due to incorrect network settings, or because the license server is currently not available (e.g due to maintense work)
Please verify your computers network settings and try again later, or contact your software vendors support department in case the problem persists.

What do i have to do? I am very sad about te arturia analog experience 49 what did i buy.
« Last Edit: March 19, 2013, 11:17:53 am by David@Arturia »

mbrenneman0411

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Re: My Elicenser won't download a license
« Reply #1 on: January 11, 2013, 06:04:34 am »
Im having the same problem with the Arturia Modulator V
This is a serious issue on an expensive piece of software, they are about to get a VERY angry phone call

Rebecca@arturia

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Re: My Elicenser won't download a license
« Reply #2 on: January 11, 2013, 06:58:20 pm »
Hello,

The eLicenser server was down for a time and it caused some issues with authorization.  It should be back up and running now.  If you are still having issues please email the tech desk!

Regards,

Rebecca

« Last Edit: March 19, 2013, 11:17:49 am by David@Arturia »

 

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