- purchased V-coll. upgrade on 29th Dec 2012
nothing happened (except for the transfer of my money)
- wrote to you on 5th Jan 2013 (ticket 121474)
nothing happened (except for an ever increasing frustration on my part)
- modified my email address on 13th Jan 2013 (ticket, see above, IS GONE!?!)
I have no idea what's going on. (except that some other users seem to have made similar highly upsetting experiences...see above)
Come on. PLEASE ?