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Author Topic: PSU lasted 30 minutes!  (Read 846 times)

BobTheDog

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PSU lasted 30 minutes!
« on: October 27, 2012, 03:02:03 pm »
Well eventually got my minibrute today but after 30 minutes there was a pop and it died :(

I tested the output of the PSU with a multimeter and there was none, so I tested the fuse and it had blown.

After replacing the fuse the PSU is still dead.

I have tested the Minibrute with another 12V PSU I have and thankfully it still lives but I was worried for a while.

Maybe Arturia should source more reliable supplies!

tertior

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Re: PSU lasted 30 minutes!
« Reply #1 on: October 27, 2012, 08:21:45 pm »
no problem if it's a transformer Voltage Switching 12V DC 1A

Bruno@arturia

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Re: PSU lasted 30 minutes!
« Reply #2 on: October 29, 2012, 10:14:46 am »
Ok first time I get such a fault report, if it's still 1 over several thousands, we won't get much better. This power supply has been intensively tested and I never found any issue. I think is pretty good quality.
Anyway, thanks for the feedback, and sorry for the disappointment.

If you open a case at the support desk and MP me the tick number, we may send you a replacement PSU.

Regarding the usage of an other PSU, it should be no problem.
specifications are: 12V DC, 1A minimum, and CENTER POSITIVE (the logo showing + and - positions, should match with the one on Mini>Brute's back panel)
Bruno
Arturia Hardware

BobTheDog

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Re: PSU lasted 30 minutes!
« Reply #3 on: October 29, 2012, 11:24:11 am »
Hi Bruno,

Ok, will do.

Thanks

Andy

BobTheDog

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Re: PSU lasted 30 minutes!
« Reply #4 on: October 31, 2012, 11:23:00 am »
Replacement PSU arrived from Arturia.

Thanks Bruno and Arturia for good support on this problem.

joja_x

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Re: PSU lasted 30 minutes!
« Reply #5 on: December 19, 2012, 02:50:24 pm »
Mine PSU just died also?? Only 30 min or so... Strange ticking sound from it??



Ok first time I get such a fault report, if it's still 1 over several thousands, we won't get much better. This power supply has been intensively tested and I never found any issue. I think is pretty good quality.
Anyway, thanks for the feedback, and sorry for the disappointment.

If you open a case at the support desk and MP me the tick number, we may send you a replacement PSU.

Regarding the usage of an other PSU, it should be no problem.
specifications are: 12V DC, 1A minimum, and CENTER POSITIVE (the logo showing + and - positions, should match with the one on Mini>Brute's back panel)

Seb

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Re: PSU lasted 30 minutes!
« Reply #6 on: December 20, 2012, 12:39:45 pm »
Mine PSU just died also?? Only 30 min or so... Strange ticking sound from it??



It's a bomb, run!

joja_x

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    • http://www.ne-production.nu/jyj/
Re: PSU lasted 30 minutes!
« Reply #7 on: December 27, 2012, 08:04:27 am »
Mine PSU just died also?? Only 30 min or so... Strange ticking sound from it??



It's a bomb, run!

Ha ha its must be :)

 

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