September 03, 2014, 09:17:38 am
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Author Topic: Bought V-Collection 3 but no Serial Number or Activation Code received  (Read 175 times)

russellc100

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Bought V-Collection 3 (on 23 March 2014) but as yet no Serial Number or Activation Code received. Paid by Paypal. Called Arturia in France this morning and spoke to someone who said I would have the download email within 5 minutes - it's now 4 hours later and I've still received nothing. Have logged tech support request - no response. CAN SOMEONE HELP WITH THIS PLEASE!

Jerome Arturia

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Hi Russell,

I've PM you the email.

Best,

Jerome

russellc100

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Thanks for the reply!

I've been checking my emails every few minutes for the past 4 hours and there have been no emails from Arturia - either to my inbox or spam folder.

Anyway, I'll try the downloads now ...

hhsoullover

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I think Jerome means that he sent your the data in a private message (on the upper half of the forum site > My Messages
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