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Author Topic: Problem installing SEM 1.2 on Win x64 SP1  (Read 150 times)

DohaK

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Problem installing SEM 1.2 on Win x64 SP1
« on: August 06, 2014, 05:50:46 am »
Hello
I get the "The program does not support the version of windows" error

I got windows 7 64bit SP1 all updates install
any ideas?

MutantMutilator

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Re: Problem installing SEM 1.2 on Win x64 SP1
« Reply #1 on: August 12, 2014, 05:43:05 am »
Also running Windows 7 64bit and getting the same error. I don't think I have SP1.

Can we get an official response about this?

Jerome Arturia

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Re: Problem installing SEM 1.2 on Win x64 SP1
« Reply #2 on: August 12, 2014, 11:41:03 am »
Hi,

The problem you're facing is probably linked to the OS version you're running; this problem occurs with not updated windows versions.

Please, make sure to have latest update of your OS first.

If still any issues, please contact technical-inquiry@arturia.com

MutantMutilator

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Re: Problem installing SEM 1.2 on Win x64 SP1
« Reply #3 on: August 12, 2014, 10:05:55 pm »
Yep, installing SP1 fixed it for me

DohaK

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Re: Problem installing SEM 1.2 on Win x64 SP1
« Reply #4 on: September 04, 2014, 01:07:08 pm »
Hello Jerome!

thanks for your fast answer
as stated in my original post already
I'm aware of the required update and i made sure the version is latest all possible updates installed before posting


as you suggested i have sent mail and now waiting for response

 

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