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Author Topic: Arturia screw me  (Read 557 times)

dase

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Arturia screw me
« on: November 14, 2012, 08:02:04 pm »
After i bought an Origin keyboard and a Spark, i realise Spark wasn't working
i got a message :"factory test not done"
talk with somebody at Arturia
Told me it's a knowned problem, to return the unit where i bought
That starts way too long ago
Now i can't exchange the machine and Arturia don't answer to my request!!!
What a nice way to be screw

Kevin

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Re: Arturia screw me
« Reply #1 on: November 15, 2012, 09:23:43 am »
Hi,
I am very sorry about the problem you are encountering.
Can you give me the support ticket number you have?

Kevin
Kevin
Soft Arturia

 

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