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  • In order to use your Arturia products, there are a number of steps that you need to accomplish.


    The REGISTRATION can be made on the WEBSITE

    The ACTIVATION  is on your COMPUTER


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  • This symptom sometimes occurs when a version of the eLicenser Control Center, more recent than the one contained in the virtual instrument installer, already is installed on your machine. This is easily resolvable:

    [Mac OS X]

    1. Make sure to have the latest eLicenser Conrol Center installed.

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  • 1 Get an USB-eLicenser
    This will help you to transfer easily your eLicenser license. Go [here] in the accessories section. If you encounter trouble, contact



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  • Here is how to download your license:
    1. Update your eLicenser Control Center from <>
    2. Launch the eLicenser Control Center
    3. Click on the "Enter Activation Code" button on the interface
    4. Enter the code ==> xxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx and click Next


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  • First, check in your Spam Folder

    Second, This command could wait for the paypal payment.

    Third, Check if you were charged on your paypal account

    If yes : send us the transaction ID.
    If not : we will cancel the order and generate a new coupon.

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  • MAC

    To completely uninstall a program from a MAC computer please delete the following folders:


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  • Sometimes the system fails because multiple programs are using eLicenser at the same time. The first thing to try is rebooting the computer and relaunching the install before you launch any other application.
    If you are on a Mac,  during the install press "apple key" + "L".

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