Support FAQ Midi Control Center Midi Control Center - Firmware update fail on Mac OSX

Midi Control Center - Firmware update fail on Mac OSX

During the firmware update of one of your products, the following error may be encountered:

Fail-To-Open-Device
"Firmware update Error
Failed to open the device."

To get rid of this error message, please follow the steps below:

  1. Close the MIDI control Center
  2. Unplug concerned device or unplug the USB HUB if the device is connected to the USB HUB.
  3. Open Spotlight (top right corner of your screen)
  4. Type : “Audio MIDI setup”
  5. Open the Audio MIDI setup utility
  6. In the menu bar, select - “Window” then “Show MIDI window” or “Show MIDI Studio” on 10.10
  7. The MIDI Studio should now show up will all the MIDI devices already installed on your MAC.
  8. Select the concerned device and click the "Remove Device" button (At this moment, the device may be identified as a generic device.)

Example: Here with Beatstep Pro

Audio-MIDI-Setup

=> Once deleted, if you try again, the update process should work as intended.

Et Voila...

Related articles