FAQ

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  • aaa
    Check out below instructions to register your freshly acquired Arturia product and activate your new software.

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  • During a firmware update, the following error may be encountered:

    Fail-To-Open-Device

    OSX:

    To avoid this issue, please follow the steps below:

    1. Close the MIDI control Center
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  • The Arturia Software Center is our in-house developed utility software, managing your Arturia instruments installation, activation & updates.

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  • catalog image
    Check below how to manually uninstall our virtual instruments & utilities.


    Virtual instruments /effects:


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  • 1 Get an USB-eLicenser
    This will help you to transfer easily your eLicenser license. Go [here] in the accessories section. If you encounter trouble, contact

    [

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  • With ASC, you can use the OffLine Mode in order to activate your product on a NOT Internet connected computer.

    To do so, here are some steps to follow:

    Get the Latest ASC version


    1. Download the latest ASC (Arturia Software Center) version
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  • First, check in your Spam Folder

    Second, This command could wait for the paypal payment.

    Third, Check if you were charged on your paypal account

    If yes : send us the transaction ID.
    If not : we will cancel the order and generate a new coupon.




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  • You have a problem with the activation software ?

    This article summarise the issues that may be encountered with the ASC, and their potential solutions:

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  • Since Ableton 9.6 release, our controllers are available in Ableton's control surface device list.

    Here are the functions and controls pre-mapped on our controllers when used as Control Surface device:

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Latest articles

  • presonus logo
    Dear Customers.  

    We have recently released Analog Lab 3. 

    However, Analog Lab 3 is not yet compatible with Studio One Artist.

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  • all
    Please find here all the information related to the VC6 compatibility

    Platform specifications


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  • catalog image
    You have questions about Analog Lab 3 ? You will likely find an answer here.

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  • catalog image
    Please find below some Analog Lab tips & tricks.

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  • macos high sierra icon
    Dear Customers.  

    We have now finished to test our virtual instruments on the new MacOS High Sierra 10.13.

    You can now use them in safe conditions as soon as your plugins are up to date.

    ...

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  • MainPhotoVCol6 small thumb

    You want to know what's new in V Collection 6?



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  • top tom2
    Find below the BeatStep Pro tutorial series.

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  • create 3
    Find below the AudioFuse tutorial series.

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  • catalog image
    Find below the Keylab Essential tutorial series.

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  • catalog image
    Check out some KeyLab Essential tips and tricks.

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