FAQ

Support

FAQ

Most hits articles

How to register and activate my product 291989 Hits

Check out below instructions to register your freshly acquired Arturia product and activate your new software.

...

Read more
Firmware update errors, how to solve them ? 102746 Hits

...

Read more
What is the Arturia Software Center (ASC) ? 81309 Hits

The Arturia Software Center

...

Read more
How to properly uninstall an Arturia software 51732 Hits

Check below how to manually uninstall our virtual instruments & utilities.

Virtual instruments /effects:

...

Read more
How to activate on an offline computer ? 33869 Hits
With ASC, you can use the OffLine Mode in order to activate your product on a NOT Internet connected computer.

To do so, here are some steps to follow:
Get the Latest ASC version
1. Download the latest ASC (Arturia Software Center) version
...

Read more
Which Power Supply (PSU) 33006 Hits
...

Read more
Ableton Live - Control Surface Mappings 25798 Hits

BeatStep

...

Read more
ASC - Troubleshoot 24367 Hits

You have a problem with the activation software ?

This article summarise the issues that may be encountered with the ASC, and their potential solutions:

I can't connect to my account

...

Read more
How to resell my product / license ? 22802 Hits
1/ Navigate to the Reinstalling & Reselling contact form:

From the Arturia website, go the to Support section > Ask for Help and click on:
- Reinstalling & Reselling
...

Read more
How to import presets ? 13345 Hits
V-Collection 4 Update / V-Collection 5
Downloaded pack:
- If you downloaded the file from the website, the presets file will be a zipped file (.zip).
- Unzip it using a tool like Winrar
...

Read more

Latest articles

What's new in V Collection 7 2019-04-30

Want to know what's new in V Collection 7?

...

Read more
V Collection 7 - Launch Offer 2019-04-25

Do you have questions about the V Collection 7 launch offer?
...

Read more
Analog Lab 4 - Tips & Tricks 2019-04-25

...

Read more
Analog Lab 4 - General Questions 2019-04-25

...

Read more
Rent to own with Splice 2019-03-06

Some Arturia instruments are now available on Splice

...

Read more
Compatibility with macOS 10.14 Mojave 2018-09-24

Dear Customers.

Our virtual instruments and effects are
...

Read more
How to insert a third party instrument in my favourite DAW? 2018-06-01

Please find below how to insert a third party instrument (VST, AU, AAX) in your favourite DAW.

...

Read more
V Collection 6.1 - NKS Compatibility 2018-04-26

Dear Customers.

Since the release of the V Collection 6.1 update, every V Collection 6 single instrument* is now fully compliant with the Native Kontrol Standard protocol.

...

Read more
Analog Lab 3 - Tutorials 2018-03-23

Find below the Analog Lab 3 tutorials.

...

Read more
How to insert a third party effect in my favorite DAW? 2018-03-12

Please find below how to insert a third party virtual effect in your favourite DAW.

...

Read more