Purchase & Order Status

You cannot buy, you didn't receive your product, you cannot take advantage of a coupon.

Registering & Activating

You encounter a problem registering or authorizing your product, you have an issue related to the copy-protection system.

Reinstalling & Reselling

Using your software on several computers, reselling your software or your hardware, reinstalling your software.

Software & Hardware Issues

Something is not functional, the instrument does not work the way it should.

US Warranty Policy

Here is Arturia hardware products limited warranty policy for products purchased in the USA